Responsible Gaming

Some individuals may be unable to control their compulsion to gamble. Being a problem gambler can not only affect your life, but also the lives of your family members, friends and colleagues.

Here at Hero Poker, we promote responsible gaming. If you believe you may have a gambling problem, we urge you to seek assistance from one of the many organisations that provide the support that you need to regain control of your life. One such organisation is www.gamblersanonymous.org.

In addition, if you feel that you cannot control your gambling, you can contact our customer support representatives and request that they restrict access to your account. You will be able to restrict access to the account for a minimum of 6 months and after this time has passed, you are free to contact support to have your account reactivated.

If you still wish to play on the site, but would like to be restricted from accessing a particular game type with which particularly fuels your addiction, our support team can accommodate that request for you as well.

Customer support can be contacted at support@heropoker.com

Age and Legality of Participation

We do not allow access to the games if you are less than 18 years of age. You should always check the laws in your country to make sure that it is legal for you to participate in our games in your local area prior to joining the site.

Residents of Australia are not permitted to play for real money using Hero Poker. If you are from Australia, we welcome you to participate in our play money games.

Parental Control

There are a large number of filtering programs available on the market for parents who wish to keep their children from accessing internet gaming sites that they themselves use. An example of such a program is http://www.cybersitter.com/.

HeroPoker is in no way affiliated with
any of the websites mentioned above.